If you have any of the following symptoms: fever; new cough; body aches; feeling generally unwell; sore throat; headache; digestive upset; loss of smell or taste, new skin rashes, marks, bumps, bruises or lesions please DO NOT attend your appointment.
Please be assured that I will be cancelling all appointments and self-isolating for a minimum of 14 days if I have any of these symptoms. If I do have any symptoms I will ensure I am tested for Covid19 and will be following the Test, Track and Trace system that is in place.
Please DO NOT attend your appointment if you have knowingly been in contact with anybody who has had any of these symptoms in the last 14 days. You will be asked to sign a disclosure to this effect as there will also be a checklist with all possible symptoms which you will be required to read and sign at each appointment.
Please rearrange your appointment if you have returned from a foreign trip/holiday or a visit to any of the current UK hotspots within 14 days of your scheduled appointment date.
You will be asked to give permission for your contact details to be passed onto the Test and Trace system if I am contacted by them. This will be in line with the GDPR laws (General data protection regulations)
I reserve the right to refuse treatment if I feel you are at risk, or if I feel I am at risk of illness.
Cancellation fees will not be applicable when related in any way to Covid-19.
ARRIVING FOR YOUR TREATMENT
We will both need to wear face coverings. I will greet you at the door already wearing a face mask and will continue to wear it during treatments. You will need to bring your face covering. Please arrive already wearing it. Your mask will need to remain on throughout your treatment and until you have left the premises. Also, please note that this is a mandatory requirement as set out by the Government from August 8th 2020
Your other belongings (handbags, phone, shoes and outer wear) will be placed in a lidded plastic box in the treatment room, which will then be disinfected between treatments.
You will be required to use hand sanitiser on arrival and upon leaving.
My treatment room will be thoroughly cleaned, disinfected and ventilated between every treatment. All doors will then be left open for you so you do not have to touch any doors or door handles.
Your treatment will proceed as normal. Although unlikely, if I have to leave the room for any reason I will be both washing and sanitising my hands before I re-enter, as well as disinfecting the door handles again.
I will remain in the treatment room with you and we will both leave the room together at the end of your treatment.
PAYMENT AND DEPARTURE
Payment will be made ideally in advance by bank transfer so no cards need to be handled. Cash or cheques will not be accepted.
I will open all doors for you as you leave to ensure you do not need to touch any surfaces unnecessarily.
OTHER STEPS I AM TAKING TO ENSURE YOUR SAFETY AND MINE:
There will be a half an hour gap between every treatment to allow all the public areas (both internal and external), doors and door handles, all surfaces, the treatment couch/chair and my treatment room to be thoroughly cleaned and disinfected.
Hand sanitiser will be available at all times.
All pillowcases, towels, blankets and sheets used for each treatment will be removed immediately after treatment and removed for laundering. Each client will have a fresh set of laundry per treatment.
I will wear a dedicated, clean uniform.
Waste products will be disposed of in line with Government guidelines.
These measures are in place to ensure your treatments are as calming, relaxing, restorative and nurturing as always and you are secure in the knowledge that your safety, health and wellbeing is being supported and maintained to the highest standard.
So all you need to do is relax, enjoy dedicated time for you in clean and comfortable surroundings and know that everything else has been taken care of.
If you have ANY questions about any aspect of this – I am here to help.
